Free
For early-stage brands
$0
/month
Up to 300 orders a month
Includes
- Unlimited members
- Referral program
- Point redemption on product page
- Points earn nudge on product page
- Automated transactional emails
Pricing that fits how you sell
Selling online? Start free, then choose a plan as your orders grow. Selling online and in stores? Get one custom plan built around your setup.
Online store plans
Starter
For small businesses
$49
/month
Up to 1,000 orders a month
Includes
- Automated emails
- Reviews
- Events and webhooks
- Birthday and anniversary points
- 1 integration
Most popular
Growth
For scaling brands
$179
/month
Up to 4,000 orders a month
Everything in Starter, plus
- Remove nector branding
- Dedicated loyalty page
- 3 integrations
- Multilingual support
- Image reviews
Premium
For fast-growing brands
$349
/month
Up to 12,000 orders a month
Everything in Growth, plus
- VIP tiers
- Coin expiry
- Point redemption at checkout
- Video reviews
- Unlimited integrations
Custom
For high-volume brands with custom needs
Custom
Tailored limits to match your needs
Everything in Premium, plus
- Online POS
- Customization
- Membership and returns
- Enterprise-grade features
- Advanced widgets
Live chat and email support on every plan, including Free.
Trusted by 2,000+ brands
Compare
Compare plans
Every feature, plan by plan
See what's included in Free, Starter, Growth and Premium.
Compare plans Billed monthly in USD | Free $0 /month | Starter $49 /month | Growth $179 /month | Premium $349 /month |
|---|---|---|---|---|
Orders per month | 300 | 1,000 | 4,000 | 12,000 |
Extra orders | $15 per 100 | $10 per 100 | $5 per 100 | |
Extra emails | $5 per 1,000 | $5 per 1,000 | $5 per 1,000 | |
Integrations | 1 | 3 | Unlimited | |
Rewards program | ||||
Unlimited members | ||||
Points redeem on product page Boost redemptions with a point redemption widget on your product description page. | ||||
Points earn nudge on product page | ||||
Birthday and anniversary points | ||||
Revert coins | ||||
Advanced ways to earn | ||||
Dedicated loyalty page | ||||
Point redemption at checkout Available only for Shopify Plus merchants and custom websites. | ||||
Coin expiry | ||||
VIP tiers | ||||
Tier expiry | ||||
Referral program | ||||
Dedicated referral page | ||||
Product reviews | ||||
Review summarization | ||||
| Review collection campaign Automated campaigns that collect reviews from customers who recently made a purchase. | ||||
Image reviews | ||||
Video reviews | ||||
Automated transactional emails | ||||
| Automated emails Up to twice your monthly order limit. | ||||
| Send emails Up to twice your monthly order limit. | ||||
| Reminder nudges Remind customers about their points, coupons and more to boost redemption rates. | ||||
Create flows | ||||
| Cross-selling offers Show offers from non-competing brands that customers can claim. | ||||
| Intelligent visitor data capture A smart popup that turns more visitors into customers. | ||||
| Send events Send events to tools like Klaviyo and build campaigns with Nector data. Up to twice your monthly order limit. | ||||
| Send webhooks Up to twice your monthly order limit. | ||||
Advanced analytics | ||||
API | ||||
Custom actions | ||||
Remove Nector branding | ||||
Multilingual support | ||||
Shopify POS integration | ||||
Live chat and email support | ||||
Google Meet support call | ||||
“After 3 years with Loyalty Lion, we switched to Nector and were impressed by its features, pricing, and customizations. The team was fantastic, making it the best loyalty app for Shopify merchants.”
Kamna Karamchandani, Co-founder at Headphone Zone
Nector-driven revenue reached 18.5% after three years on another loyalty platform.
FAQ
Frequently asked questions
Have a question that needs a human to answer? No problem.
Talk to an expert
What's the difference between Starter, Growth, and Premium pricing plans?
Starter ($49/month, up to 1,000 orders) includes automated emails, reviews, events and webhooks, birthday and anniversary points, and 1 integration. Growth ($179/month, up to 4,000 orders) adds branding removal, a dedicated loyalty page, 3 integrations, multilingual support, and image reviews. Premium ($349/month, up to 12,000 orders) adds VIP tiers, coin expiry, checkout point redemption, video reviews, and unlimited integrations.
What happens if I go over my order limit, and what if I'm on the Free plan?
On paid plans you're billed for the overage: $15 per additional 100 orders on Starter, $10 on Growth, $5 on Premium, plus $5 per additional 1,000 emails past 2x your order limit. On the Free plan there's no overage option, the dashboard locks until your quota resets on the 1st of the month or you upgrade.
Can I switch plans as I grow, and how does billing work?
Yes. Upgrades and downgrades take effect immediately, and you're charged on a pro-rata basis for the time spent on each plan within the billing period.
Do I get charged during the free trial?
No. You're not charged while trialing a paid plan. Billing starts automatically only once the trial ends, unless you switch back to the Free plan first. Every new install defaults to Free.
Is checkout point redemption available on every plan?
No. It's a Premium-only feature, and even then it's limited to Shopify Plus merchants and custom websites, not standard Shopify plans on any tier.
Retail store pricing
Every feature, in every store
Retail brands get the full Nector platform, with every feature included. Your plan is priced by store count and order volume, and we'll size it with you on a demo.
No need to switch systems. Nector works with the POS you already use. Nector plugs into the POS you already use.
Shopify POS
Zwing
QueueBuster
Wondersoft
LogicERP
Fynd
Don’t see yours? Talk to us
Retail plan
For retail stores and multi-location brands
Custom
Tailored limits to match your needs
Highlights
- Unlimited store locations
- POS setup in 2–5 business days
- One 15-minute staff onboarding session
- Point redemption at the counter
Products included
- Loyalty
- Referrals
- Reviews
- Memberships
Trusted by 2,000+ brands
How it works
How loyalty works in your stores
Your staff recognize a member at the counter, the reward comes off the bill, and points sync with your online store in seconds. Every store runs the same program.
The member is recognized
Staff enter the shopper's phone number into your POS. Their tier, points and any reward waiting for them appear on screen.
The reward comes off the bill
Their Gold member reward is applied at checkout, and the 80 points from this purchase reach their balance in 2–3 seconds.
One program, every store
Add a store and it runs the same program from day one. Members earn at one store and spend at another, or online, all on one profile.
Ready to see it running at your counter?
Book a demo
Features
Everything in the retail plan
Every Retail plan includes all 24 features. One plan, no add-ons.
Rewards and referral program
Birthday and anniversary rewards
Point redemption at store
Credit wallet
VIP tiers
Tier downgrade
Coin expiry
Revert coins
Unused coin reminder
Reviews platform
Photo reviews
Review rewards
Review requests on WhatsApp and SMS
Earning analytics
Redemption analytics
Expiry analytics
Gender analytics
Tier-based referrals
Membership
POS integration
Automated emails
Customized email templates
Email and WhatsApp integrations
Send webhooks to your databases
“It works perfectly across the website, Appmaker-built apps, and Shopify POS. The tech support is excellent — from onboarding to handling ad hoc requirements in day-to-day operations.”
Kabhilan Sembian, Growth Marketing Associate at Vilvah Store
In store, loyalty members spend 93% more per order than everyone else.
FAQ
Frequently asked questions
Have a question that needs a human to answer? No problem.
Talk to an expert
Is there a published price for retail plans?
No. Retail and multi-location pricing is Custom, quoted based on store count, POS system, and feature needs after a demo.
Which POS systems does Nector integrate with, and how long does setup take?
Nector integrates with POS systems including QueueBuster, Wondersoft, Zwing, LogicERP, Fynd POS, and Shopify POS. Setup typically takes 2 to 5 business days, with Nector's implementation team handling the technical work and staff training.
Do store staff need training to use Nector at checkout?
Very little. Staff are trained in a single 15-minute session that covers enrolling a member in under 30 seconds, finding members by phone number, email, or QR code, and applying rewards without slowing down checkout. Quick-reference guides and live support are included after onboarding.
Can I manage loyalty programs across multiple retail locations?
Yes, centrally. Nector's Custom plan supports unlimited store locations under a single dashboard. Location-specific earning rules, per-store performance breakdowns, and manager-level access limited to an individual store's data are not currently available but in the product pipeline; loyalty configuration and reporting are managed at the account level, not per-location.
What features come specifically with the retail Custom plan?
Beyond the core rewards and referral program, it includes a credit wallet, coin revert, tier downgrade, unused coin reminders, review requests sent over WhatsApp or SMS, and earning, redemption, expiry, and gender analytics.
Online + retail store pricing
One plan, wherever your customers buy
Selling online and in your own stores? Get one custom plan: with one customer profile and one points balance across every channel.
No switching systems required. Nector plugs into the POS you already use.
- Shopify POS
- Zwing
- QueueBuster
- Wondersoft
- LogicERP
- Fynd
Don’t see yours? Talk to us
Online + retail plan
For brands that sell online and in their own stores
Custom
One plan for your website and your stores
Highlights
- One customer profile, online and in-store
- One points balance, spendable in both
- In-store purchases sync in real time, typically 2–3 seconds
- POS setup in 2–5 business days
- One 15-minute staff onboarding session
Products included
- Loyalty
- Referrals
- Reviews
- Memberships
Trusted by 2,000+ brands
How it works
How online and in-store loyalty works
A member earns on your website and again at the counter. It all adds up in one balance they can spend online or in store.
Your customer shops online
Aisha signs in, orders a serum on your website and earns 120 points.
Your customer visits a store
Aisha buys a moisturizer at the counter. Staff find her by phone number, and she earns 80 points on the same profile.
Your customer spends anywhere
Aisha now has 200 points on one profile, updated in real time and ready to spend online or in store.
Ready to see one profile work across both?
Book a demo
“It works perfectly across the website, Appmaker-built apps, and Shopify POS. The tech support is excellent — from onboarding to handling ad hoc requirements in day-to-day operations.”
Kabhilan Sembian, Growth Marketing Associate at Vilvah Store
One program across the website, the app and the counter. Loyalty members now drive 21.41% of revenue.
FAQ
Frequently asked questions
Have a question that needs a human to answer? No problem.
Talk to an expert
How fast do in-store purchases sync with online loyalty accounts?
Typically within 2 to 3 seconds, running on an API-first architecture rather than end-of-day batch syncing.
Can a customer earn points in-store and redeem them online, or vice versa?
Yes, points, tier status, and purchase history update across both channels as soon as a transaction happens on either side.
Is combined online-plus-retail its own pricing tier?
No separate tier exists for this. Both retail-only and combined online-plus-retail setups run through the same Custom plan, priced after a demo based on your specific requirements.
Are there any hidden charges I should know about?
No. Combined online-plus-retail runs on the Custom plan, so your price is quoted after a demo against your store count, POS system, and the features you switch on. What you are quoted is what you pay.
