Customer Behavior-Based Triggers

Learn how you can make the most out of your customer’s actions to offer a better experience.

Customer Behavior-Based Triggers drive modern marketing, responding instantly to individual actions. Powered by data analytics and artificial intelligence, these triggers tailor experiences, offering personalized recommendations and timely reminders. In the realm of behavior-based triggers, each interaction becomes a personalized and impactful engagement, not just a transaction.

According to Blueshift, Email Triggers are 497% More Effective than Batch Emails


Segmentation Based on Behavior

Why: Tailor messages to specific user groups.

How: Use behavioral data to create segments and deliver targeted content.


Real-Time Triggering

Why: Capture the moment of interest.

How: Implement triggers that respond in real-time to user actions, such as website visits or clicks.


Abandoned Cart Recovery

Why: Re-engage potential customers.

How: Set up triggers to send reminders or exclusive offers to users who abandon their shopping carts.


Product Page Engagement

Why: Respond to specific product interests.

How: Trigger personalized recommendations based on the products users view.


Time-Sensitive Offers

Why: Create urgency and encourage immediate action.

How: Send time-sensitive promotions triggered by user inactivity or specific behaviors.


Cross-Sell and Upsell Triggers

Why: Maximize revenue from customer transactions.

How: Trigger suggestions for complementary or upgraded products based on user behavior.


Replenishment Reminders

Why: Anticipate customer needs.

How: Trigger reminders for product replenishment based on historical purchase patterns.


Frequency of Engagement

Why: Adjust communication based on user activity.

How: Implement triggers to send communications at optimal frequencies for each user.


Survey and Feedback Triggers

Why: Gather insights and enhance customer experience.

How: Trigger surveys or feedback requests based on user interactions.


Dynamic Content Adaptation

Why: Enhance personalization.

How: Use triggers to dynamically adjust content based on user preferences and behavior.


Social Media Engagement Triggers

Why: Leverage social interactions.

How: Trigger campaigns or messages based on user engagement with social media content.


Geotargeted Triggers

Why: Deliver location-specific content.

How: Trigger promotions or notifications based on user location data.


Onboarding and Activation Triggers

Why: Guide users through the initial experience.

How: Set up triggers to send onboarding materials or activation prompts.


Loyalty Program Advancement

Why: Encourage loyalty and engagement.

How: Trigger messages or rewards when users reach specific milestones in the loyalty program.


Predictive Personalization

Why: Anticipate user preferences.

How: Use AI to predict user preferences and trigger personalized content accordingly.


Browse Abandonment Triggers

Why: Re-engage users who show interest.

How: Trigger messages based on users browsing but not making a purchase.


Seasonal and Event Triggers

Why: Align with specific occasions.

How: Trigger campaigns based on holidays, seasons, or special events.


Inactivity Alerts

Why: Prevent customer churn.

How: Trigger re-engagement messages or special offers for users showing prolonged inactivity.


VIP or Exclusive Access Triggers

Why: Recognize and reward loyal customers.

How: Trigger exclusive access or perks for users in high-tier loyalty programs.


Dynamic Email Series

Why: Guide users through a personalized journey.

How: Set up triggers for an automated series of emails that adapt based on user interactions.

Find out how you can retain customers using a loyalty program
Trusted by 500+ D2C brands
Minimise marketing spend
Engage customers with ease
Get 'real' customer support